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THINK. Sales Process Optimisation Product Offering Design Sales Teams Synergies Sales KPIs Definition
BUILD. Sales Cloud Implementation asUgo Technology Sales packages
CARE. Sales KPIs Driven Optimisation Sales users value coaching
THINK. Customer Care Strategies Customer Self Service Strategies Omni Channel Management Service KPIs Definition
BUILD. Service Cloud Field service lightning ServiceMax
CARE. Contact Center KPIs Definition Agent coaching
THINK. Customer Journey Mapping Digital Marketing Strategies Acquisition, Loyalty & winback Tracking and Nurturing Cross Channel Campaigns
BUILD. Marketing Cloud Pardot
CARE. Campaign Management Marketing KPI driven optimisation
THINK. Product & Services Display Strategy Logistics Strategies Invoicing & Payment Considerations Website Optimisation Strategies
BUILD. Commerce Cloud
CARE. eCommerce Coaching Platform Scalability
THINK. Customer Platform strategies Partner Platform strategies Platform Governance Strategies
BUILD. Experience Cloud
CARE. Content Managnt Training Customer Activation
THINK. Technical Architecture Data, Risk & API-led Strategies DevOps Culture and Delivery Application Managmnt Lifecycle AI Value mapping
BUILD. API Management Systems Salesforce Einstein asUgo Technology Packages
CARE. Technical Handover
THINK. asUgo Lab: Innovation & Prototypes Business Case/Value case Enterprise Architecture Sprint 0
BUILD. Project Management Release Management
CARE. Change Management Agile platorm evolution KPIs Driven Optimisations Handover & Competence Transfer
